Foreign Service working environment survey 2019

This anonymity disclosure is a response to the Norwegian Ministry of Foreign Affairs’ (MFA) request for information on measures taken to safeguard anonymity throughout the employee survey process. Key features are listed below.

  • EBHR.com is used for data collection, a site fully owned an operated by EBHR. Respondents connection to our servers is encrypted, and only authorized employees can access the data.

  • The MFA have a data processing agreement with EBHR, ensuring data is stored in accordance with relevant laws and regulations.

  • All respondents receive an individual e-mail invitation, with a personal link to respond to the survey. Reminders are administered automatically by the system, to respondents with unanswered or incomplete surveys.

  • All respondents are anonymous to anyone other than EBHR employees (including the MFA). Respondents are not anonymous to EBHR employees to enable changes in groupings if necessary during data collection. Groupings are based on information submitted by the MFA during preparations.

  • EBHR does not generate reports for units consisting of less than five respondents. The confidentiality level of five is in accordance with recommendations set by the Norwegian Association of Market Analysis and the European Society for Opinion and Marketing Research (ESOMAR).

  • All reported results are aggregated and presented as mean scores for each measurement topic, for each unit. This ensures that no individual respondent can be identified. Furthermore, visualizations of variance within units will not compromise anonymity.

  • Reports are made available in our online portal (web site). The portal is encrypted and password protected, ensuring no one other than intended individuals can access reports.

  • Should MFA request output files for their own analyses, EBHR will de-identify results before submitting any such files.